At Access To Italy, accessible from accesstoitaly.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Access To Italy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Access To Italy.
Information We Collect
When you book a ticket or contact us, we may ask you to provide specific personal information. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Information: Full name, email address, and phone number (to send tickets and updates).
- Booking Details: Date of visit, ticket type, and number of guests.
- Payment Information: We do not store your credit card details on our servers. All payments are processed securely by our third-party payment processor.
How We Use Your Information
We use the information we collect in various ways, including to:
- Process Transactions: To process your ticket order and deliver the digital tickets to your email.
- Customer Support: To communicate with you regarding your booking, updates, or cancellations.
- Improve Services: To understand and analyze how you use our website to improve user experience.
- Marketing (Optional): To send you emails about new products or offers, only if you have opted in.
Google Analytics & Google Ads
We use third-party services like Google Analytics and Google Ads to analyze website traffic and manage our advertising. These services may use cookies and web beacons to collect information about your visit.
Conversion Tracking: We use Google Ads conversion tracking to measure the success of our advertising campaigns. This allows us to see if a user who clicked on our ad ended up purchasing a ticket.
You can choose to disable cookies through your individual browser options or via our Cookie Banner settings.
Data Security
We value your trust in providing us your Personal Information, thus we use commercially acceptable means of protecting it. Our website uses 256-bit SSL encryption to ensure that data transmitted between your browser and our servers is secure.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
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