Contact Support
Have a question about your booking? We're here to help.
Check our FAQ below for instant answers.
Email Us
info@accesstoitaly.comResponse Time
Within 24 Hours
Frequently Asked
Tickets are usually sent instantly, but can take up to 10 minutes. Please check your Spam/Junk folder. If you still can't find them, please provide your Order ID in the form, and we will resend them immediately.
Yes. You can cancel for a full refund or reschedule up to 24 hours before your visit time. Requests made within 24 hours of the visit are non-refundable.
Shoulders and knees must be covered for both men and women. This is strictly enforced by cathedral security. You may be denied entry without refund if you do not comply.
No. You can show the QR code directly from your smartphone at the entrance turnstiles.
Office Address
Access To Italy HQ
Via Example 123
20121 Milan, Italy
Please note: This address is for administrative purposes only. No tickets are sold at this location.